Cancellation Policy

All registration cancellations must be received in writing by fax to (202) 265-4435 or email to info@housingonline.com. NH&RA’s cancellation policy is as follows:

Cutoff Date Fee Assessed
12/1/2017 No cancellation fee before 12/1/2017.
1/12/2018 $150 fee for cancellations between 12/01/2017 through 1/12/2018.
1/13/2018 No refunds from 1/13/2018 onward.

Registration Substitution Policy

No fee will be assessed to send a substitute for an event registration. Substitutions may be made by contacting us at (202) 939-1750 or info@housingonline.com.